Shipping & Returns
Our minimum order value for UK orders is £15 excluding our standard delivery charge of £4.95.
For orders £45 and over, you will qualify for Free Delivery.
We aim to dispatch all orders within 48 hours.
If you require Next Day delivery, this service is charged at £9.95 irrespective of order value and will be dispatched the same day Monday to Friday when placed before 1pm.
Please note Isle of Wight is subject to different shipping charges.
IRELAND, CHANNEL ISLANDS, NORTHERN IRELAND & SCOTTISH HIGHLANDS
Our minimum order value is £40.
Service is charged at £6.95 and will be dispatched the same day Monday to Friday when placed before 1pm. Some larger furniture items require a more specialised delivery service and shipping charges will be calculated at checkout.
Please get in touch with us at email@example.com and we will give you a custom shipping quote for your order.
AMENDING AN ORDER
Once we receive your order our warehouse staff will pick, pack and dispatch as quickly as possible. It is advisable that any changes you wish to make to your order are communicated to our Customer Service Team as soon as possible by emailing firstname.lastname@example.org
RETURNS & EXCHANGES
All returns and exchanges need to be reported to us within 28 days of receiving your order. Please get in touch at email@example.com and we will advise you the best way to get your goods back to us.
For more information on our delivery and returns policy, please email us at firstname.lastname@example.org